TERMS OF USE, PRIVACY POLICY AND COMMUNICATIONS CONSENT

Last Updated: September 10, 2026

These Terms of Use, Privacy Policy and Communications Consent (collectively, the “Terms”) govern your access to and use of socialcommerceclub.com and any websites, landing pages, applications, forms, events, webinars, communities, content, services, programs or other digital properties operated by or on behalf of Social Commerce Club and its affiliates.

For purposes of these Terms, “Social Commerce Club,” “SCC,” “we,” “us,” and “our” mean Social Commerce Club and the legal entity or entities operating the Social Commerce Club business, together with our respective parents, subsidiaries, affiliates, successors, assigns and entities under common ownership or control, as applicable.

These Terms apply whenever you visit our website, submit a form, register for an event, download content, communicate with us, purchase or inquire about a service, participate in one of our communities, or otherwise interact with us.

By using our websites or services, you agree to these Terms.

Where separate consent is required by applicable law for particular communications or processing activities, we will obtain that consent separately.

1. ELIGIBILITY

You must be legally capable of entering into a binding agreement to use our services.

Our services are primarily intended for businesses, business owners, employees, professionals, creators and other commercial users and are not directed toward children.

You may not knowingly provide us with personal information relating to a child under 13 without appropriate parental or legal guardian authorization.

2. ACCEPTANCE OF TERMS

By accessing or using our websites or services, you acknowledge that you have read, understood and agree to these Terms.

If you do not agree with these Terms, you must discontinue use of our websites and services.

Certain services may be subject to additional agreements, proposals, statements of work, order forms, platform terms or other contractual documents. Where there is a direct conflict between these Terms and a separately executed agreement, the separately executed agreement will govern with respect to that conflict.

3. INFORMATION WE MAY COLLECT

Depending on how you interact with us, we may collect information including:

• your first and last name;

• company name;

• job title or role;

• business address;

• email address;

• telephone or mobile number;

• social media handles;

• website URLs;

• TikTok Shop, Shopify, Amazon or other ecommerce store information;

• business and commercial information;

• ecommerce performance information;

• sales, revenue, GMV, advertising, creator and campaign information you voluntarily provide;

• information submitted through forms, surveys, questionnaires or assessments;

• event and webinar registration information;

• communications with our employees, contractors or representatives;

• sales and customer service correspondence;

• call recordings or meeting recordings where permitted and disclosed;

• payment and transaction-related information;

• IP address;

• browser and device information;

• operating system;

• approximate location derived from IP address;

• referral source;

• website activity;

• pages viewed;

• links clicked;

• conversion events;

• UTM parameters;

• cookies and similar tracking identifiers;

• marketing engagement information, including email opens and link interactions where permitted;

• information received through integrations or platforms that you authorize;

• publicly available professional or business information;

• information obtained from business partners, service providers, lead-generation providers, event partners or publicly available sources, where lawful; and

• other information you voluntarily provide.

We may combine information obtained from different sources where permitted by law.

4. PURPOSES FOR WHICH WE USE INFORMATION

We may collect, use and disclose personal information for legitimate and reasonable business purposes, including to:

Providing Our Services

• provide products, consulting, agency, educational or other services;

• administer customer accounts;

• fulfill contractual obligations;

• process transactions;

• respond to inquiries;

• provide customer support;

• administer memberships, communities, events, webinars and programs;

• deliver requested resources, reports, downloads or information;

• communicate about services you have requested; and

• manage our commercial relationship with you or your organization.

Sales and Marketing

Subject to applicable consent requirements, we may use your information to:

• contact you regarding Social Commerce Club products and services;

• contact you regarding products or services offered by our affiliates;

• send newsletters;

• send educational materials;

• send event and webinar invitations;

• communicate about research, reports or industry data;

• provide marketing communications;

• follow up regarding downloads, registrations, applications or inquiries;

• contact prospective customers;

• personalize sales outreach;

• recommend relevant products or services;

• measure marketing effectiveness;

• create custom or similar audiences where permitted by law;

• conduct remarketing and advertising;

• attribute leads, opportunities and transactions to marketing channels; and

• understand engagement with our communications.

Analytics and Product Improvement

We may use information to:

• understand how users interact with our websites and services;

• conduct analytics;

• improve our websites;

• improve our products and services;

• improve customer experience;

• develop new products or services;

• perform research;

• produce aggregated or de-identified statistics;

• measure trends and benchmarks;

• troubleshoot problems;

• detect errors; and

• optimize our marketing and business operations.

Security, Compliance and Legal Purposes

We may use information to:

• secure our systems;

• prevent fraud;

• protect our legal rights;

• enforce our agreements;

• investigate misuse;

• manage disputes;

• maintain records;

• comply with tax, accounting and regulatory requirements;

• respond to lawful government or regulatory requests; and

• comply with applicable law.

We will not require consent to collections, uses or disclosures that are not reasonably necessary to provide a product or service where applicable privacy law prohibits doing so.

5. EMAIL COMMUNICATION CONSENT

Where you expressly consent to receive commercial electronic messages from us, you authorize Social Commerce Club and the applicable identified SCC entity to send you communications by email relating to:

• services;

• offers;

• promotions;

• educational material;

• newsletters;

• webinars;

• events;

• reports;

• research;

• case studies;

• company news;

• industry developments; and

• other commercial or informational content we reasonably believe may interest you.

Your consent may remain effective until withdrawn where permitted by applicable law.

Every commercial electronic message will contain identification and unsubscribe information as required by applicable law.

You may withdraw your consent at any time by clicking an unsubscribe link in an email or contacting us using the information provided below.

Unsubscribing from marketing communications will not necessarily prevent us from sending you transactional, contractual, security, account, service or other non-promotional communications.

6. SMS AND TEXT MESSAGE CONSENT

Where you expressly provide your mobile telephone number and consent to receive text messages from us, you authorize Social Commerce Club and the applicable identified SCC entity to contact you by SMS, MMS or other text-based messaging for the purposes disclosed when your consent is obtained.

Messages may include:

• requested information;

• event reminders;

• webinar reminders;

• appointment reminders;

• educational content;

• customer service communications;

• account-related information;

• offers;

• promotions;

• sales follow-up; and

• other marketing communications where permitted by law.

Message frequency may vary.

Standard message and data rates charged by your wireless carrier may apply.

Consent to receive marketing text messages is not a condition of purchasing goods or services except where legally permitted and specifically disclosed.

You may withdraw SMS marketing consent at any time by replying STOP where that functionality is available or by contacting us directly.

You may reply HELP for assistance where supported.

Wireless carriers are not liable for delayed or undelivered messages.

7. TELEPHONE AND SALES CALL CONSENT

Where you expressly authorize telephone contact, you authorize Social Commerce Club and the specifically identified entity obtaining that consent, and persons contacting you on its behalf, to call the telephone number you provide regarding the purposes disclosed at the time you provide consent.

Depending upon the consent obtained and applicable law, communications may include:

• responding to your request;

• sales inquiries;

• consultation follow-up;

• event follow-up;

• appointment scheduling;

• customer service;

• information about relevant products or services; and

• marketing communications.

Calls may be placed by employees, contractors, agencies or service providers acting on our behalf where permitted.

Where required by law, separate express authorization will be obtained before using automatic dialing equipment, artificial or prerecorded voice technology or other regulated calling technology.

Providing general contact information does not override applicable do-not-call requirements or create consent beyond what applicable law permits.

You may withdraw permission to receive marketing calls at any time by informing the caller or contacting us directly.

We will maintain an internal do-not-call process as required by applicable law.

8. RECORDING OF CALLS AND MEETINGS

We may record telephone calls, video meetings, sales calls, customer meetings, interviews or other communications for legitimate purposes such as:

• quality assurance;

• training;

• documentation;

• meeting notes;

• customer service;

• security; and

• improving our services.

Where notice or consent is required by applicable law, we will provide appropriate notice or request consent before recording.

Recordings may be processed by service providers, including transcription, meeting intelligence or artificial intelligence providers, subject to appropriate contractual protections.

9. COOKIES AND TRACKING TECHNOLOGIES

We and our service providers may use:

• cookies;

• pixels;

• tags;

• scripts;

• local storage;

• analytics technologies;

• advertising technologies; and

• similar tools.

These technologies may help us:

• operate our websites;

• remember preferences;

• analyze traffic;

• measure advertising;

• understand conversions;

• personalize experiences;

• prevent fraud; and

• deliver or measure marketing.

Depending on your location and applicable law, we may provide additional cookie controls or request consent before using particular non-essential technologies.

You can also manage certain cookies through your browser settings.

Disabling cookies may affect website functionality.

10. ADVERTISING AND AUDIENCE TECHNOLOGIES

Where permitted by law, we may work with advertising platforms and other providers to measure or improve marketing effectiveness.

This may involve providing or matching information such as hashed email addresses, device identifiers, cookie identifiers or website activity with advertising platforms.

Such activities may be used for:

• attribution;

• audience measurement;

• remarketing;

• suppression;

• lookalike or similar audiences; and

• advertising optimization.

We will obtain consent where required by applicable law.

11. SERVICE PROVIDERS

We may provide personal information to vendors and service providers that perform services for or on our behalf, including providers of:

• website hosting;

• cloud computing;

• CRM software;

• marketing automation;

• analytics;

• advertising;

• payment processing;

• email services;

• text messaging;

• telecommunications;

• scheduling;

• customer service;

• artificial intelligence;

• transcription;

• data enrichment;

• business intelligence;

• cybersecurity;

• professional services; and

• data storage.

These service providers may process information only for authorized business purposes and subject to applicable contractual requirements.

12. AFFILIATES, SUBSIDIARIES AND CORPORATE TRANSACTIONS

Where permitted by applicable law, we may share information among our corporate affiliates where reasonably necessary for legitimate business purposes disclosed in this Policy.

This may include companies that control, are controlled by or are under common control with the entity operating Social Commerce Club.

However, marketing consent provided to one legal entity does not automatically constitute consent for unrelated entities where applicable law requires the sender or caller to be specifically identified.

We may also disclose or transfer information as part of:

• a merger;

• acquisition;

• financing;

• restructuring;

• reorganization;

• sale of assets;

• due diligence process;

• insolvency proceeding; or

• other corporate transaction.

Any successor organization receiving personal information will remain subject to applicable privacy obligations.

13. BUSINESS INFORMATION AND PUBLICLY AVAILABLE INFORMATION

We may collect professional or business-related information from publicly available sources and lawful commercial data providers.

Examples may include:

• company websites;

• professional profiles;

• business directories;

• public ecommerce information;

• social media profiles;

• public TikTok Shop information;

• public marketplace information; and

• commercial databases.

Our possession of business contact information does not eliminate any consent or communication obligations imposed by applicable law.

14. AGGREGATED, ANONYMIZED AND DE-IDENTIFIED INFORMATION

Where permitted by law, we may create aggregated, anonymized or de-identified information from information we collect.

We may use and disclose information that can no longer reasonably be associated with an identifiable individual for:

• benchmarking;

• research;

• analytics;

• industry reports;

• market intelligence;

• product development;

• presentations;

• marketing insights; and

• other lawful business purposes.

We will not intentionally attempt to re-identify information that has been properly de-identified except where permitted or required by law.

15. ARTIFICIAL INTELLIGENCE AND AUTOMATED SYSTEMS

We may use artificial intelligence, machine learning and automated systems to assist with business functions such as:

• transcription;

• summarization;

• analytics;

• customer service;

• marketing;

• personalization;

• research;

• lead prioritization;

• content generation;

• business intelligence; and

• operational workflows.

We may provide information to technology providers supporting these functions where permitted by applicable law and subject to appropriate safeguards.

We will not use sensitive personal information for materially different AI-related purposes without any additional consent required by applicable law.

16. INTERNATIONAL DATA PROCESSING

Social Commerce Club operates in a global technology environment.

Your information may be processed, stored or accessed in Canada, the United States or other countries in which we or our service providers operate.

When information is processed outside your province or country, it may become subject to the laws of the jurisdiction in which it is processed and may be accessible to courts, governments, law enforcement or regulatory authorities pursuant to those laws.

We take reasonable steps appropriate to the circumstances to protect personal information processed by our service providers.

17. INFORMATION SECURITY

We use administrative, technical and physical safeguards that we consider reasonable and appropriate to protect personal information against:

• unauthorized access;

• misuse;

• loss;

• disclosure;

• alteration; and

• destruction.

No method of electronic transmission or storage is completely secure.

Accordingly, we cannot guarantee absolute security.

18. DATA RETENTION

We retain personal information only for as long as reasonably necessary for:

• the purposes for which it was collected;

• providing services;

• maintaining business and transactional records;

• resolving disputes;

• preventing fraud;

• complying with legal requirements; and

• establishing, exercising or defending legal rights.

Retention periods vary based on the type of information and the purpose for which it is processed.

We may retain records of marketing consent, withdrawal of consent and suppression preferences for compliance purposes even after an individual unsubscribes.

19. YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights regarding your personal information.

These may include rights to:

• request access to personal information;

• request correction of inaccurate information;

• withdraw consent;

• ask questions about how information is handled; and

• make a privacy complaint.

Certain rights are subject to legal exceptions.

A withdrawal of consent will not invalidate lawful processing that occurred before consent was withdrawn and may affect our ability to provide certain services where the information is necessary for those services.

20. MARKETING PREFERENCES

You may change your marketing preferences at any time.

For email marketing, use the unsubscribe mechanism in the applicable message.

For SMS marketing, reply STOP where supported or contact us.

For telephone marketing, ask to be placed on our internal do-not-call list.

Please note that it may take a reasonable period to process a request across our systems.

We may maintain suppression records to ensure that individuals who unsubscribe are not inadvertently re-added to marketing campaigns.

21. THIRD-PARTY WEBSITES AND SERVICES

Our websites may link to third-party websites, platforms or services.

We are not responsible for the privacy, security or content practices of third parties.

You should review the terms and privacy policies applicable to those services.

22. USER CONTENT

If you provide testimonials, reviews, comments, case study materials or other content to us, you represent that you have the legal right to provide that content.

We will obtain any additional authorization required by law before publicly using personally identifiable testimonials, likenesses or endorsements in circumstances requiring such authorization.

23. INTELLECTUAL PROPERTY

Unless otherwise stated, the content available through Social Commerce Club websites and services, including:

• text;

• videos;

• graphics;

• frameworks;

• reports;

• training materials;

• methodologies;

• trademarks;

• logos;

• designs;

• software; and

• other materials

is owned by Social Commerce Club, its affiliates or its licensors and is protected by applicable intellectual property law.

Except as expressly permitted, you may not reproduce, modify, sell, distribute, license, publish, commercially exploit or create derivative works from our proprietary materials without written permission.

24. ACCEPTABLE USE

You agree not to:

• interfere with the operation of our websites;

• attempt unauthorized access;

• introduce malicious code;

• scrape or extract information through prohibited automated means;

• impersonate another person;

• violate applicable law;

• infringe intellectual property rights; or

• use our services in a way reasonably likely to harm Social Commerce Club or others.

25. NO GUARANTEE OF BUSINESS RESULTS

Information, training, consulting, marketing materials, case studies, research, benchmarks and other content provided by Social Commerce Club are provided for informational or commercial purposes.

Past performance does not guarantee future results.

Business, ecommerce, advertising and social commerce performance can vary substantially based on circumstances outside our control.

Unless expressly stated in a signed agreement, we do not guarantee any particular revenue, GMV, profitability, advertising return, creator performance, business outcome or financial result.

26. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR WEBSITES AND PUBLICLY AVAILABLE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

WE DISCLAIM WARRANTIES, REPRESENTATIONS AND CONDITIONS THAT MAY OTHERWISE APPLY, WHETHER EXPRESS, IMPLIED, STATUTORY OR COLLATERAL, EXCEPT TO THE EXTENT THEY CANNOT LAWFULLY BE EXCLUDED.

Nothing in these Terms excludes warranties, rights or remedies that applicable law prohibits us from excluding.

27. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOCIAL COMMERCE CLUB AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM THE USE OF OUR PUBLIC WEBSITES OR PUBLICLY AVAILABLE CONTENT.

Any contractual liability relating to paid services may be governed by the applicable separate service agreement.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

28. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Social Commerce Club and its affiliates, directors, officers, employees, contractors and agents from claims, liabilities, damages and reasonable costs arising from your unlawful use of our websites, violation of these Terms or infringement of the rights of another person.

29. CHANGES TO THIS POLICY

We may update these Terms from time to time to reflect:

• changes in law;

• changes in our business;

• changes in technology;

• changes in our services; or

• changes in our privacy practices.

The updated version will be posted with a revised “Last Updated” date.

Where applicable law requires additional notice or consent for a material change in how we collect, use or disclose personal information, we will provide that notice or obtain that consent.

30. GOVERNING LAW

Except where applicable law requires otherwise, these Terms and disputes relating to these Terms will be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

Subject to any mandatory consumer or privacy rights that apply, you agree that disputes relating to these Terms may be brought before courts of competent jurisdiction located in British Columbia, Canada.

31. CANADIAN PRIVACY AND COMMUNICATIONS LAW

Our handling of personal information and electronic communications is intended to comply with applicable Canadian legislation, including, where applicable:

• British Columbia's Personal Information Protection Act;

• Canada's Personal Information Protection and Electronic Documents Act;

• Canada's Anti-Spam Legislation;

• the Telecommunications Act;

• applicable CRTC Unsolicited Telecommunications Rules; and

• other applicable provincial or federal privacy and communications requirements.

These Terms are not intended to waive or restrict any right that applicable law does not permit a person to waive.

32. USERS OUTSIDE CANADA

Individuals accessing our services from outside Canada may be entitled to additional rights under applicable local law.

Where laws in another jurisdiction impose mandatory requirements that apply to us, we will comply with those requirements notwithstanding anything inconsistent in these Terms.

Our general Terms do not constitute consent to communications or processing where applicable foreign law requires a separate, specific or affirmative consent mechanism.

33. CONTACT AND PRIVACY OFFICER

Questions, requests or complaints concerning these Terms or our privacy practices may be directed to:

Social Commerce Club
Privacy Officer
Website: https://socialcommerceclub.com

Privacy Email: [INSERT PRIVACY EMAIL]
Business Mailing Address: [INSERT LEGAL BUSINESS ADDRESS]

Please include sufficient information for us to identify and respond to your request.

34. COMMUNICATIONS CONSENT ACKNOWLEDGEMENT

Where an individual separately selects a marketing-consent checkbox or otherwise provides express consent, that individual acknowledges that they are authorizing the specifically identified Social Commerce Club entity to communicate with them using the communication channels identified in that consent.

Consent may include email, SMS or telephone communications where specifically selected or expressly disclosed.

Marketing consent may be withdrawn at any time.

Providing marketing consent is not a condition of purchasing goods or services unless expressly permitted by law.

Withdrawal of marketing consent does not affect our ability to send necessary transactional, service, security, contractual or legally required communications.

35. SEVERABILITY

If a provision of these Terms is held invalid, illegal or unenforceable, that provision will be modified or severed to the minimum extent necessary and the remaining provisions will continue in effect.

36. ENTIRE TERMS

These Terms constitute the general terms applicable to use of Social Commerce Club's public websites and services, subject to any separate agreements applicable to particular products, services or relationships.

RECOMMENDED HUBSPOT FORM CONSENT

For forms where Social Commerce Club wants permission to conduct sales and marketing follow-up, use a separate unchecked checkbox substantially similar to the following:

Marketing Communications Consent

☐ Yes, keep me in the loop. I agree to receive marketing and sales communications from Social Commerce Club by email and, where I provide my phone number, by telephone and SMS, including communications about events, educational content, products and services. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. I can unsubscribe from email at any time, reply STOP to supported text messages, or ask not to be called. See our Terms & Privacy Policy for details.

The form should independently disclose the identity of the Social Commerce Club legal entity sending the communication and provide its required contact information.

For particularly important lead-generation forms, separate consent controls for Email, SMS and Telephone may be used to create clearer evidence of channel-specific consent.